Nura Counselling

Privacy Policy

How we collect, use, store, and protect personal information shared through this website and in connection with enquiries.

Overview

Your Privacy Matters

Nura Counselling is committed to protecting your privacy and handling personal information with care, sensitivity, and respect. This Privacy Policy explains what information may be collected through this website, how it may be used, and the steps taken to safeguard it.

By using this website or contacting us through online forms, you acknowledge that information you provide may be processed for the purpose of responding to enquiries, arranging appointments, and improving the services and website experience we offer.

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Information

What We May Collect

Information collected through this website may include your name, email address, phone number, and any details you choose to share when making an enquiry. If you contact Nura Counselling, the content of your message may also be retained so we can respond appropriately.

Technical information such as browser type, device information, IP address, and general website usage data may also be collected through standard analytics or hosting systems to help maintain website security and performance.

Where cookies or similar technologies are used, they help support essential website functions and may provide insight into how visitors use the site. You can usually manage cookie preferences through your browser settings.

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Contact details
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Enquiry messages
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Website usage data
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Cookies
Use and Protection

How Information Is Used

Personal information may be used to respond to enquiries, communicate about appointments, provide requested information, maintain records, and support the safe and effective operation of the website and services.

Respond to enquiries

Arrange appointments

Maintain secure records

Improve website performance

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Rights

Sharing, Storage, and Your Choices

Nura Counselling does not sell personal information. Information may only be shared where necessary to operate the website, comply with legal obligations, or protect safety, rights, and wellbeing where disclosure is required or permitted by law.


Reasonable steps are taken to keep personal information secure and to limit access to those who need it for legitimate business purposes. However, no online transmission or storage system can be guaranteed to be completely secure.

If you would like to ask about your personal information, request an update, or raise a privacy concern, please get in touch and we will respond as appropriate.

Nura Counselling

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, website functionality, or business practices. Continued use of the website after updates are posted indicates acceptance of the revised policy.

Questions

Get in Touch

If you have questions about this Privacy Policy or how your information is handled, please contact Nura Counselling and we will be happy to assist.